Privacy Policy
Texan Garage Door LLC
Last updated: October 13, 2026
Texan Garage Door LLC respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website and during customer communications.
1. Information We Collect
When you request garage door services, we may collect the following information:
- Your name
- Telephone number
- Service address and city
- Requested services
- Preferred appointment date
- Information about your garage door issue
- Your optional SMS consent preference
- Service-related communication records
2. How We Use Your Information
We use customer information to:
- Respond to service inquiries
- Schedule garage door appointments
- Provide estimates and service updates
- Communicate with customers about requested work
- Maintain customer service records
- Send service-related text messages when authorized
3. SMS Text Messaging
Customers may voluntarily opt in to receive text messages from Texan Garage Door LLC by checking the optional SMS consent box on our Request Service form.
These messages may include appointment confirmations, scheduling reminders, technician arrival notifications, service updates, and service follow-ups.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to a text message. Reply HELP for assistance.
Consent to receive SMS messages is not required to purchase services.
4. Mobile Information and SMS Consent
We do not sell or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes.
We may use service providers to deliver customer communications and operate our business systems. These providers process information only as necessary to perform services on our behalf.
5. Data Security
We use reasonable administrative and technical safeguards intended to protect customer information against unauthorized access, misuse, or disclosure.
No electronic storage or transmission method can be guaranteed completely secure.
6. Data Retention
We retain customer information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.
7. Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.
You can stop SMS communications at any time by replying STOP.
8. Updates to This Policy
We may update this Privacy Policy when our business practices or legal obligations change. The updated policy will be posted on this page.
9. Contact Information
Texan Garage Door LLC
Phone: (469) 400-2584
Email: gary@texangaragedoor.net
Website: www.texangaragedoor.net